Claims support

Had an accident? We've got you.

Call us first — our claims team handles the entire process from police report to garage repair, so you can get back on the road quickly and stress-free.

The process

5 simple steps to a smooth claim

  1. 1

    Stay safe & call us first

    Move to a safe spot if possible. Call us on +971 52 303 0161 before anything else — we'll guide you live.

  2. 2

    Document the scene

    Take photos of all vehicles, license plates, the surroundings, and any visible damage.

  3. 3

    Get the police report

    Call 999 (Dubai Police) for a report. Pink = your fault, Green = not your fault.

  4. 4

    Choose your garage

    We'll coordinate with the agency or approved garage and arrange towing if needed.

  5. 5

    Drive your car back

    Once repairs are complete, we deliver the car and confirm everything is settled.